Yandex Go disruptions: services being restored in stages

Yandex Uzbekistan reportedthat Yandex Go and other services temporarily disabled in the country are gradually being restored. Many services are now operating normally, however some functions may experience disruptions.

According to Yandex Uzbekistan, the current priority is ensuring the stability of payments and support services for users, drivers, couriers and partners.

The company informed partners in the taxi service that all payouts were made automatically, and instant payouts are also available to drivers. Nevertheless, some payments may be processed with an error or delay.

Some users are experiencing problems when paying for orders. All cases involving incorrectly charged funds will be reviewed. However, due to the increased number of support requests, resolving issues may take longer.

Earlier, on the morning of October 11, disruptions in Yandex Go's operation were observed in Uzbekistan and neighboring countries. Users had difficulties ordering taxis and food, as well as tracking public transport movement. Meanwhile, Yandex Maps and Yandex Navigator continued to operate normally.

Yandex Uzbekistan also confirmed that user data is stored in accordance with legal requirements in a jurisdiction that ensures its protection.